RESPONSIBILITIES
- Prepare, post and balance data for more complex account activities on the trust accounting system which may include fees, various income processing, disbursements, deposits, incoming/outgoing wires, asset purchases/sales or receipts/deliveries, reversals/corrections etc.; ensure timeliness of items and complete necessary follow-up as needed
- Perform account maintenance including negative confirmation notifications
- Provide timely and accurate validation of security trade statements; including cash settlements and accountable for promptly resolving outstanding items
- Perform various reconciliations - such as system blotter/Trust DDA, fees, asset positions, vault assets, suspense accounts etc.
- Report, track and/or resolve delinquencies related to real estate, liabilities, promissory notes
- Process disbursements of account funds to beneficiaries, pension participants and bill payments via workflows including printing/mailing checks, maintain and process ACH payments, reconcile bank entries related to payments
- Process incoming and outgoing asset transfers including working with brokers/advisors to transmit asset transfers, follow-up to ensure transfer is completed and posted and maintain cost basis (tax lot accounting); must ensure all assets are timely and accurately received or delivered as requested
- Perform timely quality control on new accounts; follow-up on items as appropriate
- Manage and research projects and problems as assigned may include working with corporate-wide trust associates, customers, brokers/custodians as well as performing back-up duties
- Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts,
expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Analytical Thinking
- Able to Multi-Task or Juggle Priorities
- Problem/Situation Analysis
- Technical Expertise
- Ability to work as part of a team
SCHEDULE
Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. After initial training, a flexible work arrangement is possible, such as working in office 3 days/week, home 2.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High school diploma or equivalent required
Prior experience in trust, accounting or banking field preferred
2-4 years trust accounting experience a plus
Intermediate knowledge of Microsoft Office products (i.e. Excel) required
Ability to interpret and apply technical instructions preferred