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Job Title: Director MNC Auto-Mobility Americas
Job Location: Charleston, SC
Director of MNC Auto-Mobility will manage, control and develop the overall identified Corporate Customers. This includes engagement strategies & activities in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets, human resources and team development.
Key Responsibilities:
- Develop and maintain strong existing customer relationships and loyalty by ensuring customer satisfaction including addressing customer inquiries and complaints
- Manage and develop a defined portfolio of customers ensuring lasting relationship within the region
- Responsible for maintaining customer business profiles within the sales management system
- Collaborate with internal departments such as Product, Finance, Operations to satisfy customer needs and to ensure service is provided effectively
- Conduct customer meeting/sales visits (potential & existing) and deliver value based solutions
- Lead market profiling and customer/competitor research activities to understand market opportunities and challenges
- Develop & deliver effective pricing strategies to sustain profitable growth
- Working with the bid team, develop and deliver winning solutions on RFQ's/tenders/bids
- Support the development of a high performance sales culture within the countries in the AM Region
- Plan, organize and lead an effective virtual team of Business Development / Key Account Managers in Countries
- Help to achieve strong sales performance results with virtual team members across the region
Skills / Requirements:
- 4-5 years of solid experience in the logistics or forwarding industry with specific focus on customer business in the Auto-Mobility sector
- Consisting of at least 2 years dealing with major accounts on a regional level
- Relevant experience with international Auto-Mobility supply chain, particular focus within the Americas is an advantage
- Management & decision making with strong planning & organizational skills
- Auto-Mobility industry knowledge and expertise including developing trends
- Forwarding services knowledge and expertise
- Customer relationship management
- Cross-cultural management experience
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that's why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.